Mouse will stop working when moving or the cursor jumps randomly for no reason. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. Enter link to the external review. How do I solve this? Need more information about this product? How do I solve this problem?

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My mouse has a left button problem – when I click once, sometimes it clicks twice. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the mose if you jetscroll not want to use the additional buttons.

If you have any other questions, contact customer support for assistance. If yes, there is no need to install a driver. My laptop cannot detect the product and the cursor is not moving in Windows 7, why? Check if your device is a plug-n-play device or not. If you have any other questions, contact customer support for assistance. Change the place where you use the mouse, test whether the frequency is affected by another device or not.

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Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? This Genius wired mouse is bound to surprise by its high-quality design and long life expectancy New Range Check out the latest TVs.

Nintendo Switch GamesConsoleAccessories. I need a service manual to check for potential problems, so can repair it ourselves.

Genius NetScroll 120 – mouse Series

Coming Soon See what the future will bring right now! I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems.

Looking for a reliable low cost mouse for your work desk?

Honor Honor 10Honor 9Honor 8Honor 7. We have some problems with your product. It is brand new, I bought it from Amazon, how do I get a replacement?

Genius Product Support – NetScroll

Sometimes the wireless mouse cursor jump randomly, netdcroll possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.

Unfortunately, we do not offer global warranty on our products.

How do I solve this problem? If you want to mojse the chat logplease. Tried to put in a new battery, change the USB port on my laptop, but the issue is still the same. But if it is not a wireless mouse, the mouse is broken. My mouse has a left button problem – when I click once, sometimes it clicks twice.

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We appreciate your feedback for your Genius product user experience. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

Ask the online community a question right here, safely and anonymously! One receiver is netsfroll with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.

Mouse Genius NetScroll 120 black, USB

What is your global warranty on your products? Why buy from us?

Please enter your telephone: But if it is not a wireless mouse, the mouse is broken. But if your mouse is a wire mouse, the mouse is broken. Try to change the battery first. Samsung 4KSmart.