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HP Deskjet e-All-in-One Printer Troubleshooting | HP® Customer Support
For example, if you want to print on 8. If the control panel lights are no longer blinkingproceed to the next step.
Use Genuine HP Cartridges Make sure that the installed cartridges are compatible with your printer and that they are unmodified, genuine HP cartridges. Open the cartridge access door, and then wait until the carriage is idle and silent before you proceed.
This product was sold by a reseller. Please try seeries shortly. It matches the product: Solution and Diagnostic Data Collection. By completing and submitting this form you consent to the use of your data in accordance with HP’s Privacy statement.
If any torn pieces of paper remain inside the printer, more paper jams are likely to occur, and this could damage the print mechanism.
Adjust the print settings. Experiencing frequent or recurring paper jams? If the message is displayed and two cartridges are installed in the printer, make sure that the protective eeries of plastic tape has been removed from each cartridge. Examine the condition of the paper, and then replace any ripped, dusty, curled, wrinkled, or bent paper.
Do not touch the cartridge contacts or nozzles. If you need to change the operating system, seriew Changeselect your version, and then click Change. Purchase replacement cartridges and other supplies from the HP Store or local retailers. The paper tray is empty, or a paper jam has occurred. Reset the All-in-One Press the Power button to turn off the printer.
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Color Estimated Ink Level lights blink. Select your desired files and a list of links will be sent by email. Color Estimated Ink Level lights and Attention light blink fast, and E serise indicating an issue with the color cartridge.
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Product has been exchanged: When plastic tape covers the cartridge electrical contacts, the printer cannot detect that the cartridge is installed. Test the power with a compatible power cord from a different printer If you have another available power cord that is compatible with the printer, use the alternate cord to test the power. Solve the issue yourself seires this step-by-step guide to diagnosing and resolving problems with your device.
Clean the electrical contacts Gather the following materials:. Choose ‘Refresh’ to update the list.