Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Install the new cartridge. Insert the replacement cartridge. Modify your browser’s settings to allow Javascript to execute. Contact HP Support to schedule a repair or replacement. Modify your browser’s settings to allow Javascript to execute. Even small pieces of paper can cause paper feed issues.

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Minimum system requirements – Macintosh.

Cause Any of the following issues can cause this issue:. How does HP install software and gather data?

HP PSC 1315, 1315v, 1315xi, and 1315s All-in-One Printers – Troubleshooting Scanning Problems

See your browser’s documentation for specific instructions. Paper specifications Paper tray capacity Type. This page requires Javascript. This page requires Javascript.

Modify your browser’s settings to allow Javascript to execute. Perform a reset Follow these steps in the order presented to resolve the issue. Additional information HP offers additional resources for information on your product.

Printer Specifications for HP PSC 1315, 1315v, 1315xi, and 1315s Printers

The quality of the paper can also make a difference. The HP 58 photo cartridge replaces the HP 56 black cartridge for photo printing. Reattach the rear access door. Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Modify your browser’s settings to allow Javascript to execute.

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1315ci the top lid, and then press the Scan button on the control panel. The Print window opens. This page requires Javascript. If the document printsthe issue is resolved, and there is no need to continue troubleshooting.

If the product does not complete cartridge alignment, it will print a cartridge alignment sheet every time you turn on the product. From the Paper type drop-down list, select the paper type that matches the paper in the product.

Printer Specifications for HP PSC , v, xi, and s Printers | HP® Customer Support

Prevent paper feed issues Follow these guidelines to help prevent paper feed issues:. Reload paper that has been in the photo tray for a time. Please try again shortly. Make sure the print cartridge is compatible with 1315xl product Use only new, genuine, HP cartridges compatible with the product to replace used cartridges.

When you have resolved the issue, and the product successfully prints a self-test report, there is no need to continue troubleshooting. Load at least 10 sheets of paper into the tray, but do 131xi overload the tray. Press the Scan button. Make sure that all the paper in the stack is the same size and type.

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Be careful not to push the paper in too far, which can cause paper jams. Remove the new cartridge from its packaging, and then pull the pink pull tab to remove the plastic tape. Make sure bp the stack of paper contains no fewer than 10 sheets and no more than 25 sheets of paper. Only service the product if you have already tried all of the previous solutions and the product does not print a self-test report on plain white paper.

The paper settings in the print driver do not match the paper loaded in the paper tray. The product aligns the cartridges. Load the paper, and then adjust the paper width guide.